DataMates Pricing FAQ
Info about pricing plans is available on the Pricing page
Are you going to charge for current free features in DataMates?
No. We have no plans to convert previously available free features into paid features. Newly developed features may be released with a credit quota for the free community plan. Please check the pricing page for more details.
What exactly is credit for the feature?
You can find the definition of credit for different features in the table below.
| Feature | Definition of credit |
|---|---|
| Tool Calls | 10 tool calls across all possible tools and DataMates = 1 credit |
| Knowledge Base Retrieval | Each knowledge base retrieved across DataMates = 1 credit |
| Memory Storage | 10 memories added per DataMate = 1 credit |
| Memory Recall | 5 memories recalled = 1 credit |
| Guardrails Applied | 100 guardrails applied across DataMates = 1 credit |
What is considered an upgrade or downgrade of the subscription?
Upgrade or downgrade of the subscription is determined based on the price of the subscription plan. If the price of the original subscription plan is higher than the price of the newer subscription plan, it's considered a downgrade. If the price of the original subscription plan is lower than the price of the new subscription plan, it's considered an upgrade.
What happens during an upgrade of the subscription?
As soon as you upgrade the subscription, changes will be made to your instance for the new subscription. You will be charged the difference between a new subscription price and the prorated current subscription price based on the no. of credits remaining.
What happens during a downgrade of the subscription?
Your current subscription will be downgraded at the end of the current billing cycle. There is no refund when you downgrade your subscription, as the subscription is downgraded at the end of the billing cycle.
What happens if I change from a yearly subscription to a monthly subscription?
If the price of the monthly subscription is lower than the yearly subscription, it's considered a downgrade. So, the change in the subscription will be made only after the current billing period is over.
If you would like to make an immediate change to your subscription, make the change at a yearly plan level. It will be considered an upgrade and will be effective immediately.
How do DataMates integrations affect credit usage?
Connecting integrations to DataMates (Jira, GitHub, Snowflake, dbt, Airflow, etc.) is completely free and does not consume any credits. You can connect as many integrations as needed without worrying about credit usage.
Credits are only consumed when DataMates actively uses these integrations through the following actions: - Tool Calls: When DataMates calls tools from your connected integrations (10 calls = 1 credit) - Knowledge Base Retrievals: When DataMates retrieves information from your knowledge bases (1 retrieval = 1 credit) - Memory Operations: When DataMates stores (10 additions = 1 credit) or recalls memories (5 recalls = 1 credit) - Guardrails: When security guardrails are applied to protect your data (100 applications = 1 credit)
This means you can have comprehensive integrations set up without any ongoing costs - you only pay when DataMates actively helps you accomplish tasks.
What happens if I exceed my credit limit?
DataMates actions are credit-based. When you exceed your monthly credit allocation, your subscription will remain active but functionality will be limited. You can either upgrade your plan for immediate access to more credits, or wait until your credits reset at the next billing cycle.
If you can't find your question here, please contact us via Slack.